I've told you tons and tons of times over again: We have tried the the best to get your items back, but there is a limit: We do not spawn hacked or scammed items back and if the hacker just quits after he gets perm banned on all accounts (he actually already got banned off the server so he won't be able to scam at all anymore) then we will not do any refunds.
Do not accuse us of not doing anything that is in our power to return scammed items! Your case was an exception, most items DO get returned, and do not judge us on one single occassion and assume that to be the cause of everything!
So guys whos case is an "exeption", never get theyr items back? And im not talking about spawning, im talking about takeing.. And what exuces u have about acc shareing? That i have t report it in forum? If i report it to online mod or someone, they dont do shit?
Edit: Most of players dont even use forums..
Of course you can report it directly ingame to a staff member, if it's not too complicated I deal with most things ingame.. You have no idea what we all do
We are not going to access players' accounts to take items, that's straight out not-done (for me, atleast). I'm not going to tred on someone's private account, and I think the players should have that assured.
There's a limit to how far we go to harm players' rights and retrieving their items (and of course the amount of work and accessable rights that are connected to it, i'm currently the only one doing player support who could actually access players' accounts and/or spawn).
If things go wrong it'll be very hard to rollback it (false reports, wrongful bans, lost accounts) and this will cause me a tremendous amount of work, even IF everything would go right, not even mentioning the harm that would be done.
Do not force me to take something like this on me, I don't want to do anything wrong and it'll go wrong if i take items/spawn items that i believe should be done. That is my limit.