I wasn't being arrogant at all, I'm just stating that it's hard to recover items in this situation.
This situation was also caused by a few rules being broken to begin with.
You have stated that the rules of account sharing were broken due to clans not having a good safeguard for these issues.
As for when it comes to item recovery and punishments for this situation, what do you suggest?
It's hard to punish someone for this as you voluntarily gave them the account information.
There's no scamming or hacking involved, and we (currently) don't have rules that cover this situation yet.
There is no 'crime' here technically, which is making it difficult.
Sure, he gave away the items in the bank, and removed the thread.
If he got into the account illegitimately then this would be much more of an issue.
Now, I'll try and respond to the two points you've posted;
Item Recovery FeedbackWe do have logs when it comes to things such as staking and trading.
The issue is with bugs and unique situations is it's hard to prepare against them.
Bugs are just that - if some item randomly got deleted somehow, it could bypass any logs currently put into place, since the action of it being deleted was a bug it might not trigger any script to write about this issue.
Video ProofThe reason we ask for video proof is due to images and logs being easily edited, whereas videos are much harder to manipulate successfully. There are many, and I mean
many people in games like this who fake images to try and get items for free from unsuspecting staff.
It's just a way of validating what happened.
Of course, images aren't completely nullified as proof in many cases, though they have a lot of requirements to be valid themselves.
In the end, if we just went off of what users said, then item recovery would be a lot more of a mess.
ClansRules regarding account sharing should be looked over and reviewed due to this case, I agree.
What happened in this situation of Estpure giving out the bank items of Noise didn't break the rules.
Though this is something that is considered griefing, with the thread deletion and the items being given away.
Honestly though, I think you would have had better responses from people if you made a suggestion thread with ideas on how to prevent this in the future. With this case there's not much we can do - though in the future we could put rules in so that this isn't acceptable.
In the end though it comes to the fact that even if we put more placeholders in to stop griefing from happening again, they could just be bypassed with social engineering.
For example, you trusted Estpure enough to give him access to the account (to presumably change and update the forum thread) however, if you had a bank pin - the issue of the items being given away wouldn't have happened....unless you also trusted him enough to give out the bank pin as well.
I'll make a thread suggesting that we add in Griefing to the rules and make this a punishable offense in the future, to at least
deter people from doing this again.
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