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  5. "Unable to establish a connection, please try again later"
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Offline Loosenater

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"Unable to establish a connection, please try again later"
« on: December 09, 2014, 10:26:47 am »
For some reason after the recent update on the 9th of December, I can't log in. I've restarted my client about 5 times, then I downloaded the newest client and reset my computer. I then restarted this new client about 2 or 3 times, but I'm still getting the same message.

EDIT: I deleted my cache and tried again, I'm still getting the same message.
« Last Edit: December 09, 2014, 10:33:19 am by Loosenater »
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Mary

Re: "Unable to establish a connection, please try again later"
« Reply #1 on: December 09, 2014, 11:00:28 am »
Did you try downloading a new loader yet?
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Offline Loosenater

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Re: "Unable to establish a connection, please try again later"
« Reply #2 on: December 09, 2014, 11:02:56 am »
Quote from: Loosenater on December 09, 2014, 10:26:47 am
I've restarted my client about 5 times, then I downloaded the newest client and reset my computer.
^

Yeah, still doesn't work :/
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Online Thomy

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Re: "Unable to establish a connection, please try again later"
« Reply #3 on: December 09, 2014, 11:12:02 am »
Unfortunately I can't tell you anything else but just to try again at this point. I'll contact our provider to ask what's wrong there.
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Offline Loosenater

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Re: "Unable to establish a connection, please try again later"
« Reply #4 on: December 09, 2014, 11:13:23 am »
Quote from: Thomy on December 09, 2014, 11:12:02 am
Unfortunately I can't tell you anything else but just to try again at this point. I'll contact our provider to ask what's wrong there.
Appreciated, thanks for the concern.
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Online Thomy

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Re: "Unable to establish a connection, please try again later"
« Reply #5 on: December 09, 2014, 11:15:51 am »
Most likely a false positive. Means that it thinks you're part of an attack and therefor blocks your connection attempt. The weird thing though is, that you can get on the homepage but the client updater doesn't work.

I'll see what I can do.
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Offline Loosenater

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Re: "Unable to establish a connection, please try again later"
« Reply #6 on: December 09, 2014, 11:18:13 am »
Thank you very much Thomy :)
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Online Thomy

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Re: "Unable to establish a connection, please try again later"
« Reply #7 on: December 09, 2014, 11:19:23 am »
Post here whenever you can connect. Everything works fine on the homepage, right? Have you tried restarting your computer yet?
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Offline Loosenater

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Re: "Unable to establish a connection, please try again later"
« Reply #8 on: December 09, 2014, 11:22:34 am »
Yes, first I restarted the client quite a few times. Then I realised I didn't have the newest loader, so I downloaded it and gave that a try. After this message was displayed, I restarted the client several times and kept trying. About 5 minutes later, I restarted my computer and tried again which didn't work, so I restarted my computer once again.

As you are probably aware of, I'm not the only player experiencing this error.
« Last Edit: December 09, 2014, 11:24:09 am by Loosenater »
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Online Thomy

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Re: "Unable to establish a connection, please try again later"
« Reply #9 on: December 09, 2014, 03:11:33 pm »
Still looking into it. Does it work now btw?
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Mary

Re: "Unable to establish a connection, please try again later"
« Reply #10 on: December 09, 2014, 07:14:26 pm »
Login issues are now fixed!
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