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  4. Can't recover account via Email?
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Offline Ill K0

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Can't recover account via Email?
« on: March 12, 2016, 01:42:54 pm »
I get this error when i try to recover my account via email:
“Unknown or invalid mail key. Every mail key is only usable once. Please request a new one. "

What do i do?
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Offline Yaz

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Re: Can't recover account via Email?
« Reply #1 on: March 12, 2016, 01:50:18 pm »
Request a new one?

Make sure to type it correctly.
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Offline Charr

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Re: Can't recover account via Email?
« Reply #2 on: March 12, 2016, 01:50:52 pm »
Have you tried getting emps to send you another email?
Have you tried registering using a different email?
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Offline Ill K0

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Re: Can't recover account via Email?
« Reply #3 on: March 12, 2016, 01:56:45 pm »
Quote from: Charr on March 12, 2016, 01:50:52 pm
Have you tried getting emps to send you another email?
Have you tried registering using a different email?

I'm trying to recover an old account, and whenever i recieve the email and click the link in it, it gives me the error mentioned above.
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Offline Ill K0

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Re: Can't recover account via Email?
« Reply #4 on: March 12, 2016, 01:57:57 pm »
Quote from: Yaz on March 12, 2016, 01:50:18 pm
Request a new one?

Make sure to type it correctly.

I am typing it 100% correctly, otherwise i wound't receive the email with a link to recover my account. The error happens when i click the link in the email.
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Offline Charr

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Re: Can't recover account via Email?
« Reply #5 on: March 12, 2016, 04:44:21 pm »
Quote from: Ill K0 on March 12, 2016, 01:56:45 pm
Quote from: Charr on March 12, 2016, 01:50:52 pm
Have you tried getting emps to send you another email?
Have you tried registering using a different email?

I'm trying to recover an old account, and whenever i recieve the email and click the link in it, it gives me the error mentioned above.
You may have to recover it via the helpdesk then. Paty may be able to help you.
https://emps-world.net/forum/index.php?action=helpdesk;sa=newticket
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Offline Ill K0

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Re: Can't recover account via Email?
« Reply #6 on: March 12, 2016, 05:34:29 pm »
Quote from: Charr on March 12, 2016, 04:44:21 pm
Quote from: Ill K0 on March 12, 2016, 01:56:45 pm
Quote from: Charr on March 12, 2016, 01:50:52 pm
Have you tried getting emps to send you another email?
Have you tried registering using a different email?

I'm trying to recover an old account, and whenever i recieve the email and click the link in it, it gives me the error mentioned above.
You may have to recover it via the helpdesk then. Paty may be able to help you.
https://emps-world.net/forum/index.php?action=helpdesk;sa=newticket

Yes Paty has already been assigned to my help ticket, however the last time he was online was multiple days ago, and i'd like to have the problem resolved asap.
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Offline Charr

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Re: Can't recover account via Email?
« Reply #7 on: March 12, 2016, 06:20:32 pm »
Quote from: Ill K0 on March 12, 2016, 05:34:29 pm
Quote from: Charr on March 12, 2016, 04:44:21 pm
Quote from: Ill K0 on March 12, 2016, 01:56:45 pm
Quote from: Charr on March 12, 2016, 01:50:52 pm
Have you tried getting emps to send you another email?
Have you tried registering using a different email?

I'm trying to recover an old account, and whenever i recieve the email and click the link in it, it gives me the error mentioned above.
You may have to recover it via the helpdesk then. Paty may be able to help you.
https://emps-world.net/forum/index.php?action=helpdesk;sa=newticket

Yes Paty has already been assigned to my help ticket, however the last time he was online was multiple days ago, and i'd like to have the problem resolved asap.
Paty is the only one that does account recovery, you will just have to be patient.
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Offline Ill K0

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Re: Can't recover account via Email?
« Reply #8 on: March 13, 2016, 11:54:20 am »
Quote from: Charr on March 12, 2016, 06:20:32 pm
Quote from: Ill K0 on March 12, 2016, 05:34:29 pm
Quote from: Charr on March 12, 2016, 04:44:21 pm
Quote from: Ill K0 on March 12, 2016, 01:56:45 pm
Quote from: Charr on March 12, 2016, 01:50:52 pm
Have you tried getting emps to send you another email?
Have you tried registering using a different email?

I'm trying to recover an old account, and whenever i recieve the email and click the link in it, it gives me the error mentioned above.
You may have to recover it via the helpdesk then. Paty may be able to help you.
https://emps-world.net/forum/index.php?action=helpdesk;sa=newticket

Yes Paty has already been assigned to my help ticket, however the last time he was online was multiple days ago, and i'd like to have the problem resolved asap.
Paty is the only one that does account recovery, you will just have to be patient.

Okay. Well it's not only account recovery. It's also an obvious bug in the system since i can't recover through the email with is connected to the account.
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Offline Charr

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Re: Can't recover account via Email?
« Reply #9 on: March 13, 2016, 02:57:59 pm »
Quote from: Ill K0 on March 13, 2016, 11:54:20 am
Quote from: Charr on March 12, 2016, 06:20:32 pm
Quote from: Ill K0 on March 12, 2016, 05:34:29 pm
Quote from: Charr on March 12, 2016, 04:44:21 pm
Quote from: Ill K0 on March 12, 2016, 01:56:45 pm
Quote from: Charr on March 12, 2016, 01:50:52 pm
Have you tried getting emps to send you another email?
Have you tried registering using a different email?

I'm trying to recover an old account, and whenever i recieve the email and click the link in it, it gives me the error mentioned above.
You may have to recover it via the helpdesk then. Paty may be able to help you.
https://emps-world.net/forum/index.php?action=helpdesk;sa=newticket

Yes Paty has already been assigned to my help ticket, however the last time he was online was multiple days ago, and i'd like to have the problem resolved asap.
Paty is the only one that does account recovery, you will just have to be patient.

Okay. Well it's not only account recovery. It's also an obvious bug in the system since i can't recover through the email with is connected to the account.
Still Paty, still gonna have to be patient.
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