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Offline Fate

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Addition to Account Recoveries
« on: September 29, 2014, 02:57:11 am »
Since it has been so long, some players may have forgotten some of their usernames (especially their pures or skillers).

My suggestion is to provide players with the option of having an email sent to them that contains all of the usernames that are registered to the specified email address.  Furthermore, there may be a case in which a player has forgotten all of his/her usernames; they could provide their email address and have the username(s) sent to them, thus letting them recover their lost account(s) that they otherwise wouldn't have been able to.

This is still a secure process, and it therefore has little-to-no more risk than the current method of password recovery.

Thoughts?

Online Springyzz

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Re: Addition to Account Recoveries
« Reply #1 on: September 29, 2014, 03:53:30 am »
I'd love to remember all of the accounts linked with my email!

^^

Offline Il Pk I

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Re: Addition to Account Recoveries
« Reply #2 on: September 29, 2014, 04:35:59 am »
I was talking with you about this idea on the shoutbox, this would be a nice suggestion to those players who have forgotten about their usernames. This method would be safer than just allowing the user to view a list on the website (in-case hackers have access to their account) - Email passwords should ALWAYS be different than in-game passwords.


Quote from: Deandam7
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Deandam7 [17|Feb 11:11 pm]: wat?
Deandam7 [17|Feb 11:11 pm]: wait
Deandam7 [17|Feb 11:11 pm]: i said mario
Deandam7 [17|Feb 11:11 pm]: LOLM8
Deandam7 [17|Feb 11:11 pm]: i mean barry

Martin

Re: Addition to Account Recoveries
« Reply #3 on: September 29, 2014, 07:58:46 am »
I already talked to thomy about something like that, but we came to a conclusion that it is not a good idea.

Offline Fate

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Re: Addition to Account Recoveries
« Reply #4 on: September 29, 2014, 08:07:25 am »
Would you mind elaborating as to why it was deemed a poor idea?

Have you considered limiting it to special requests (helpdesk tickets)?

Offline Thomy

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Re: Addition to Account Recoveries
« Reply #5 on: September 29, 2014, 09:57:53 am »
You can hand in support tickets with account name lookups. Though I'll only check for your currently registered e-mail address and not for ones that you hand me in. (Data protection policies)

I could add a feature that'd e-mail you a list of usernames tho?

Online Springyzz

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Re: Addition to Account Recoveries
« Reply #6 on: September 29, 2014, 10:04:45 am »
I could add a feature that'd e-mail you a list of usernames tho?

This feature would be nice!

Offline Fate

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Re: Addition to Account Recoveries
« Reply #7 on: September 29, 2014, 10:21:49 am »
You can hand in support tickets with account name lookups. Though I'll only check for your currently registered e-mail address and not for ones that you hand me in. (Data protection policies)

I could add a feature that'd e-mail you a list of usernames tho?

Thank you, Thomy; that sounds great, and it would be very appreciated.

Offline Esam121

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Re: Addition to Account Recoveries
« Reply #8 on: September 29, 2014, 12:13:03 pm »
You can hand in support tickets with account name lookups. Though I'll only check for your currently registered e-mail address and not for ones that you hand me in. (Data protection policies)

I could add a feature that'd e-mail you a list of usernames tho?
That would be great Thomy, it will be much helpful for the players who have forgotten their passwords.

I may not be the best, but I'm definitely not like the rest.

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Offline Icedrags

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Re: Addition to Account Recoveries
« Reply #9 on: September 29, 2014, 01:58:02 pm »
You can hand in support tickets with account name lookups. Though I'll only check for your currently registered e-mail address and not for ones that you hand me in. (Data protection policies)

I could add a feature that'd e-mail you a list of usernames tho?
this would be very useful
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