Emps-World Forum

Emps-World => Bug Reports => Resolved Bug Reports => Topic started by: Anasd on October 01, 2015, 02:46:08 pm

Title: [Help]I need help with client
Post by: Anasd on October 01, 2015, 02:46:08 pm: everything was fine until today i tried to start my client but it stuck at "unpacking interfaces" then it transfer to unrunnable .exe file
i tried to uninstall and reinstall but it didnt work i tried to install java didnt work too here is the pictures and always stuck at 0 FPS?
https://gyazo.com/85794b79692cd00d32938e16b63135c8
Title: Re: [Help]I need help with client
Post by: Thomy on October 01, 2015, 09:02:01 pm: Please restart your computer and uninstall the client with our uninstaller: https://emps-world.net/uninstall
Then download the client again and start one client. Wait patiently until you see the login screen and you should be free to go! :)
Title: Re: [Help]I need help with client
Post by: Anasd on October 02, 2015, 10:09:06 am: umm i tried that but it didnt work?
still when downloading things it freeze on unpacking something then no words appear...
then it transfers to this https://gyazo.com/97de158eaadbc1be110953444ed4d21a
Title: Re: [Help]I need help with client
Post by: Thomy on October 02, 2015, 02:31:18 pm: Make sure you clear the local emps files with the uninstaller. Only start one client at a time and wait patiently until it has finished loading.
Title: Re: [Help]I need help with client
Post by: Anasd on October 04, 2015, 06:22:29 am: still not working i delete files with uninstaller 2 times and i searched for emps in my pc and delete all files even Emps-Scape files
but still not working and when it finish downloading everything it stuck at no words thing and i cant delete the client or close the program and here is some pictures: oh and i got 32bit PC and i have java
pictures: -->
https://gyazo.com/8dc020bd986b91986927b4b9c5e04bb3
https://gyazo.com/1a4dc9addf8156dfbcd00673b0cada11
https://gyazo.com/dc9a62afdc73db0d7e52af4f72df2fbb
https://gyazo.com/094c72ef9feba53895a0c2611dc1bfd4
Title: Re: [Help]I need help with client
Post by: Thomy on October 04, 2015, 09:03:00 am: How long have you waited for the client to load? I'm pretty sure that you just need to wait a little bit until it starts up. Just start it and leave it for 5 minutes. Also, do you have enough disk space available (min 200MB)?
Title: Re: [Help]I need help with client
Post by: Anasd on October 05, 2015, 05:52:48 pm: left it for 10mins+ and i have 11GB space
oh and i closed it theni reopened it and waited then it auto closed and turned to unopenable and undeleteable file
like it says there is a progress already on
Title: Re: [Help]I need help with client
Post by: Thomy on October 05, 2015, 09:54:22 pm: Can you show me a screenshot of that? Could you also try out or new loader? https://emps-world.net/Emps-World.exe
Title: Re: [Help]I need help with client
Post by: Anasd on October 06, 2015, 01:11:10 pm: umm i recorded a video but idk how to send it as private messages because i cant send videos
Title: Re: [Help]I need help with client
Post by: Thomy on October 06, 2015, 02:13:31 pm: Could you upload it to youtube? Have you tried out the new client loader yet? https://emps-world.net/Emps-World.exe
Title: Re: [Help]I need help with client
Post by: Anasd on October 07, 2015, 11:56:34 am: and why i cant send it as private msg? i dont want others to see this video so make it hidden pls
Title: Re: [Help]I need help with client
Post by: Thomy on October 07, 2015, 12:14:57 pm: Are you sure that you've got enough free space available at C:/Users/YOUR_USER/.emps-world? This looks like the client crashes, because there's no disk space available. Either that, or the download somehow cancels. Make sure, that you've got at least 200-300MB available in your user's home directory.
Title: Re: [Help]I need help with client
Post by: Anasd on October 07, 2015, 05:51:21 pm: https://gyazo.com/7260432508dcecd4bf8962c8e78c065f

and this is what i have in Java file
https://gyazo.com/145099470930781c380af381bb62602c
Title: Re: [Help]I need help with client
Post by: Thomy on October 07, 2015, 07:10:29 pm: Quote from: Anasd on October 07, 2015, 05:51:21 pm
https://gyazo.com/7260432508dcecd4bf8962c8e78c065f

and this is what i have in Java file
https://gyazo.com/145099470930781c380af381bb62602c

I'm sorry, but I don't think I can assist you any further. Try clearing up more space on your hard disk, that may resolve the issue. Also, after clearing up some space, use the uninstaller again before you start the client: https://emps-world.net/uninstall.
Title: Re: [Help]I need help with client
Post by: Anasd on October 21, 2015, 11:56:52 am: i figured it out and fixed it the problem was i had java 8 and java 8 doesnt work perfectly with webclients so i removed it and redownloaded java 7... and fixed! make sure next time if anyone got this problem you have to check what java version he/she got