Emps-World Forum

Emps-World => Help me! => Topic started by: Need H3lp on January 09, 2017, 07:00:39 pm

Title: Need Help with client
Post by: Need H3lp on January 09, 2017, 07:00:39 pm

Hello.
Today i got problem with my client.
Everytime i turning on my client, hes loads till 'loading interfaces'' and freezes, after that it become to ''not responding''. So its than just crashes.. :/
I tried alot of things
Deleted game cache
Downloaded all new clients - exe and jar
Updated video card drivers
Updated Java
Btw i freshly instaled my windows 7
Nothing.. Still same thing. Please Help Me.

Title: Re: Need Help with client
Post by: Need H3lp on January 09, 2017, 07:03:17 pm

https://gyazo.com/308c217d93d01dd2c1ef005d1d67d6e3

Title: Re: Need Help with client
Post by: Thomy on January 09, 2017, 08:13:31 pm

Is there enough disk space (~300MB) available on your computer?
Have you restarted your computer yet?
Tried reinstalling the game yet? https://emps-world.net/uninstall

Title: Re: Need Help with client
Post by: Need H3lp on January 09, 2017, 08:40:07 pm

Yes, here is enought space like 50gb lol :D
Yeah i tried that too... Restarted and used that unistal.

Title: Re: Need Help with client
Post by: Thomy on January 10, 2017, 10:24:56 am

The error you described sounds like a local file corruption issue. The only other thing I can imagine that could go wrong is, if you don't have enough disk space available at your home directory. Reinstalling the game should fix the problem.

Is this a windows XP, or Windows 7 with an XP style?
Have you tried using the jar client yet?

Title: Re: Need Help with client
Post by: Tomtim1 on January 11, 2017, 10:25:46 pm

Got the same issue right now...

Title: Re: Need Help with client
Post by: Thomy on January 12, 2017, 06:18:25 am

Have you tried the above steps?

Title: Re: Need Help with client
Post by: Thomy on January 12, 2017, 07:37:37 am

If the above steps don't work, please do the following:

Start your client. As soon as you see the loading bar with "Starting up..." press 'c' on your keyboard multiple times. This redirects the program's output to a file. After the client has crashed, head over to following folder:
C:/Users/YOUR_USER/.emps_world/console

Inside this folder, you find 2 files: emps.err and emps.out. Please give me both of them, they should contain the error that's happening on your system.

Title: Re: Need Help with client
Post by: Tomtim1 on January 12, 2017, 12:58:26 pm

I tried the steps above, they aren't working for me. I found the emps.err and emps.out files, but how do I give these to you?

Title: Re: Need Help with client
Post by: Thomy on January 12, 2017, 01:55:27 pm

Upload it somewhere and send me a link, e.g. http://uppit.com/ The emps.err file is important, emps.out isn't needed.

Title: Re: Need Help with client
Post by: Wc And So On on January 12, 2017, 02:16:25 pm

yeah, i have same problem

Title: Re: Need Help with client
Post by: Thomy on January 12, 2017, 02:21:44 pm

Can you please do the same steps as mentioned above and tell me something about your setup?

Title: Re: Need Help with client
Post by: Tomtim1 on January 12, 2017, 04:15:11 pm

Here you go

emps.err - 55.9 MB (http://uppit.com/7nnblrf51dlp)

Title: Re: Need Help with client
Post by: Thomy on January 12, 2017, 04:37:40 pm

Thanks a lot. I think I have found the problem. Can you restart your client and see if it's working now?

Title: Re: Need Help with client
Post by: Tomtim1 on January 12, 2017, 05:10:57 pm

It does work. Thank you for your help Thomy! :D

Title: Re: Need Help with client
Post by: Thomy on January 12, 2017, 06:11:24 pm

Thanks! Locking this topic now.