That means that either your computer, firewall or anti virus program (which is unlikely now, since you've uninstalled it) are blocking any programs from connecting to the game. You could try to contact your ISP and ask them to unblock the following ports: TCP 43592-43596.

how can i contact them?

Quote from: Thomy on April 16, 2017, 08:28:28 pm

That means that either your computer, firewall or anti virus program (which is unlikely now, since you've uninstalled it) are blocking any programs from connecting to the game. You could try to contact your ISP and ask them to unblock the following ports: TCP 43592-43596.

how can i contact them?

Ask your parents about your ISP (Internet Service Provider). Every company has contact details. They'll be able to tell you why you cannot connect to Emps-World and probably also fix it.

Quote from: Loesje on April 17, 2017, 12:37:27 pm

Quote from: Thomy on April 16, 2017, 08:28:28 pm

That means that either your computer, firewall or anti virus program (which is unlikely now, since you've uninstalled it) are blocking any programs from connecting to the game. You could try to contact your ISP and ask them to unblock the following ports: TCP 43592-43596.

how can i contact them?

Ask your parents about your ISP (Internet Service Provider). Every company has contact details. They'll be able to tell you why you cannot connect to Emps-World and probably also fix it.

thomy normaly i can connect with my wifi at home on emps but after putting a new windows on my pc this problem happens

I cannot investigate that issue for you, sorry. There is something on your computer or in your network that blocks the connection.

I cannot investigate that issue for you, sorry. There is something on your computer or in your network that blocks the connection.

okay thanks for your time mate.
i sended a mail to my internet provider.
thomy do you remember u had ip banned me for hacking mary 4 years ago.
after 3 years u unbanned me maybe is that the problem?

Quote from: Thomy on April 17, 2017, 04:02:41 pm

I cannot investigate that issue for you, sorry. There is something on your computer or in your network that blocks the connection.

okay thanks for your time mate.
i sended a mail to my internet provider.
thomy do you remember u had ip banned me for hacking mary 4 years ago.
after 3 years u unbanned me maybe is that the problem?

Nope, in that case you wouldn't be able to browse the forum.